Calvin Klein Australia Terms and Conditions

These terms and conditions apply to the use of this website, including the purchase of goods or services over this website. In using this website for these or any other purposes, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must refrain from using the website. These terms and conditions must be read in conjunction with any other applicable terms and conditions governing the use of this website.

Terminology

In these terms and conditions, the expressions 'we', 'us' and 'our' are a reference to PVH Brands Australia Pty Limited (ACN 165 485 290) (PVHBA), being the owner and operator of the calvinklein.com.au website. Calvin Klein (AU) is part of PVH Brands Australia Limited (ACN 165 485 290) (PVHBA).

Amendments to Terms and Conditions

We reserve the right to amend these terms and conditions from time to time. Amendments will be effective immediately upon notification on this website. Your continued use of the website following such notification will represent an agreement by you to be bound by the terms and conditions as amended.

Ordering Procedure - for AU/NZ Orders

We offer you the option to purchase goods or services described on this website for the price specified on this website. Your order must contain your name, email address and any other ordering information specified on this website. Within seven days of receipt of your order, we will at our discretion accept or reject your offer to purchase. You may not cancel an order once it has been submitted, even if our acceptance or rejection of your offer is still pending. We are not required to give reasons for rejecting your offer to purchase. If we reject your offer to purchase the goods or services for any reason, neither of us will be under any further liability to the other arising out of your original offer or our non-acceptance of that offer. If we have not responded to you within seven days, your offer will be deemed to be rejected. We give no undertaking as to the availability of products advertised on this website. Delivery of the goods or supply of the services to you will be affected in the manner described on this website. Title in the goods does not pass to you until payment has been received in full. Risk of loss or damage to the goods passes to you upon dispatch. Payment options are stated on the website . Prices are inclusive of GST. In all other respects, the price is exclusive of taxes, duties and charges imposed or levied in Australia in connection with the supply of goods or services and delivery charges. You are liable for all these charges. We will invoice you for any delivery charges. The goods and services are offered for sale only to individuals (and not corporations) who can make legally binding contracts.

Your receipt of any form of order confirmation (electronic or otherwise) does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time from the receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, to supply less than the quantity you ordered of any item. Payments will be processed at the time of order.

Cancellation Due to Error

You acknowledge that despite our reasonable precautions, products may be listed at an incorrect price or with incorrect information or may not otherwise be available due to an error or oversight. Sometimes clothing designs change post sample-state prior to production. And there are cases where some items have been photographed from a sample. We strive to always do our best, however things like this happen occasionally due to human error. In these circumstances, we reserve the right to cancel the transaction, notwithstanding that your order has been confirmed and your payment method has been processed. We reserve this right up until the time of delivery of goods or supply of the services to you. If a cancellation of this nature occurs after your payment method has been processed for the purchase, we will refund to your payment method as soon as possible for the amount in question.

Disclaimer

This disclaimer set out in these terms and conditions does not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded. To the extent permitted by law, we do not accept responsibility for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of this website or any linked website, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this website.

Except in relation to liability for personal injury (including sickness and death), and except as otherwise stipulated in these terms and conditions, to the extent permitted by law, we will not accept liability to you in respect of any loss or damage (including indirect, special, or consequential loss or damage) which may be suffered or incurred by you or which may arise directly or indirectly in respect of goods or services supplied pursuant to an order placed on this website or in respect of any failure or omission on our part to comply with our obligations as set out in these terms and conditions.

Specific Warnings

You must ensure that your access to this website is not illegal or prohibited by laws which apply to you. You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. For the avoidance of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this website or any linked website.

We make no warranty that goods or services acquired from us over this website will meet your requirements.

Details contained on this website relating to goods or services have been prepared in accordance with Australian law and may not satisfy the laws of any other country. We do not warrant that the details on this website concerning those goods or services will satisfy the laws of any other country. It is your responsibility to determine whether these details satisfy the laws of the jurisdiction which you reside (if that jurisdiction is outside Australia) and if the details do not satisfy the laws of your jurisdiction, you may not order any goods or services from this website.

You acknowledge that despite all reasonable precautions on our part, there is a risk of unauthorised access to or alteration of your transmissions of data or of information contained on your computer system or on this website. We do not accept responsibility or liability of any nature for any such losses which you may sustain as a result of such activity.

Copyright

Copyright in this website (including text, graphics, logos, icons, sound recordings and software) is owned by us or licensed to us. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1968 (Cth) and similar legislation which applies in your location, and except as expressly authorised by these terms and conditions, you may not in any form or by any means: Adapt, reproduce, communicate to the public, store, distribute, print, display, perform, publish or create derivative works from any part of this website; or Commercialise any information, products or services obtained from any part of this website; without our written permission.

Trademarks

This website includes registered trademarks owned by us, our licensors, and our partner suppliers.

You must not use any of our trademarks or the names Calvin Klein or calvinklein.com.au in or as the whole or part of your own trademarks or business name or company name; in connection with activities, products or services which are not ours; in a manner which may be confusing, misleading or deceptive; in a manner that disparages us or our information, products or services (including this website). You must not authorise or assist any person to do any of the acts specified above.

Restricted Use

Unless we agree otherwise in writing, you are provided with access to this website only for your personal use. You are authorised to print a copy of any information contained on this website for your personal use, unless such printing is expressly prohibited. Without limiting the foregoing, you may not without our written permission on-sell information obtained from this website.

Linked Websites

This website may contain links to other websites ("linked websites"). Those links are provided for convenience only and may not remain current or be maintained.

We are not responsible for the content or privacy practices associated with linked websites.

Our links with linked websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites, unless and to the extent stipulated to the contrary.

Privacy Policy

We undertake to comply with the terms of our Privacy Policy. This can be accessed online at calvinklein.com.au/privacy-policy

Security of Information

Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.

Termination of Access

Access to this website may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.

Governing Law

These terms and conditions are governed by the laws in force in New South Wales. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.

VIP Loyalty Program

For the full terms and conditions for the VIP Loyalty Program, please see the section headed "VIP Loyalty Program Terms and Conditions” below.

Gift Cards

Purchase your calvinklein.com.au online store gift card here!

SPENDING YOUR CALVINKLEIN.COM.AU eGIFT CARD

calvinklein.com.au online store gift cards can be spent only on the Australian calvinklein.com.au online store. Gift cards purchased in Calvin Klein retail stores cannot be redeemed online. Multiple gift cards can be redeemed against an order.

To use a gift card:

  • Enter the 12 character gift card code in the gift cards form in your cart or at checkout.
  • Select the ‘Apply’ button before continuing to the next step of the checkout.
  • If you choose to apply multiple gift cards to the same order, continue to enter each code and select the “Apply” button after each entry.
  • Your card will not be debited until you have submitted your order by clicking "PLACE ORDER" in the checkout.

 

If the value of items purchased is less than the total value of the gift card, you can spend the remaining amount on a future order using the same card details. If the value of your order is more than the total value of the gift card, you will be prompted to pay the balance with another payment method.

 

Conditions for use:

  • Online store gift cards may only be exchanged for goods on the Calvin Klein Australia calvinklein.com.au site
  • Unused balances on gift cards will expire after 3 years from purchase. Any remaining balance will be cancelled on expiry of the validity period. In the event of any dispute, our records shall be final and conclusive with respect to the date of purchase.
  • Gift cards can only be purchased with a credit card.
  • Gift cards can be combined with calvinklein.com.au promotional offers.
  • A gift card cannot be used to purchase another gift card.
  • Gift cards are non refundable and cannot be exchanged for cash or credit.
  • Normal calvinklein.com.au terms and conditions of purchase and use of the calvinklein.com.au website apply.

 

Returns of Goods Paid for by Gift Card

If you return a product that was paid for by gift card, the appropriate amount will be refunded on to the original gift card.

PROMOTIONS

Promotions apply to qualifying items only. Promotions cannot be redeemed against a prior purchase or existing order. Promotions may be temporarily disabled at our discretion.

Promo codes cannot be used in conjunction with any other offer. Only one promo code (or “coupon code”) may be used to discount an order or add a free gift with purchase item to an order. To redeem a gift or discount, customers may be required to fulfil minimum spend and category requirements, then apply applicable promo code. The detailed conditions of use relating to any promotion code will be specified at the time of issue.

Delivery charges are excluded from on-site promotions.

See here for promotional terms and conditions.

  • If you return an item purchased using a promotion code, your refund will reflect the discounted amount paid.
  • If a gift with purchase was received as part of the promotion, it must be returned in its original condition. If not returned, the value of the gift may be deducted from your refund.



VIP Loyalty Program Terms and Conditions

The Calvin Klein VIP Loyalty Program (‘the Program’) and its associated benefits and services are provided by PVH Brands Australia Pty Limited (‘PVHBA’). These terms govern membership of the Program. If you require further information, please contact our Customer Service team on 1300 991 478. Changes to the Program and future benefits are subject to the provisions below and your statutory rights.

Becoming a VIP member

To become a member of the Program, sign up through a Calvin Klein store or the Calvin Klein Australia website (https://calvinklein.com.au), agree to these terms and acknowledge the Privacy Policy. An online shopping account and VIP membership are separate. VIP membership itself does not require an ongoing marketing subscription. The 10% sign-up reward requires an email marketing subscription, and you may subsequently unsubscribe as explained under Membership below.

Existing 10% VIP benefit ending at the specified cut-off

The existing ongoing 10% VIP discount continues under its existing conditions until stores close on 1 December 2026 and, online, until immediately before 8 am AEDT on 2 December 2026. It remains available during this period to existing members and new members who join before the relevant cut-off. After the relevant cut-off, the ongoing discount no longer applies to every purchase.

Until those cut-off times, members remain entitled to the following existing discount under its existing conditions:

  • 10% off their immediate purchases of merchandise on the Calvin Klein Australian website and at Calvin Klein Full Price stores only; and
  • 10% off all merchandise on their next purchase at any Outlet stores.


During this transition period, the existing requirement to subscribe to marketing when signing up for the discount continues to apply. When shopping online, members must be logged into their account to ensure the discount is applied. When shopping in store, members must let staff know they are a VIP to ensure the discount is applied. The discount does not apply to gift-card purchases, but eligible merchandise may be paid for using a gift-card balance. The new 10% sign-up reward exclusions below do not apply retrospectively to this ongoing discount.

VIP benefits from 2 December 2026

The benefits below apply from 2 December 2026 in store and from 8 am AEDT on that date online, subject to their stated eligibility and conditions.

10% sign-up reward

The new sign-up reward applies to new members joining from 2 December 2026 in store, or from 8 am AEDT on 2 December 2026 online. Eligible new members who subscribe to email marketing receive 10% off their first eligible purchase at Calvin Klein full-price stores, outlet stores or the Calvin Klein Australia website. No minimum spend applies. The offer is available once per eligible new member. Members who joined before the relevant commencement time are not eligible for a second 10% sign-up reward under these arrangements.

The reward excludes red-ticket items, gift-card purchases, fragrance, sunglasses and Calvin Klein Collection. The reward applies only to eligible merchandise. Payment using a gift-card balance does not affect eligibility.

The in-store offer expires 14 days after the sign-up email is sent. Online, the reward is valid for at least 30 days after that email. Codes may remain redeemable afterwards, but continued availability is not guaranteed. Online, log into your VIP account and enter the coupon code before completing your purchase. In store, identify yourself as a VIP member and provide your membership email address or mobile number before payment so staff can verify your eligibility and apply the reward.

Future sign-up rewards may differ. The value, minimum spend, exclusions and expiry applicable to each offer will be disclosed before the member joins. A later change will not reduce a sign-up reward already promised to a member.

Separate welcome reward

Eligible members who are subscribed to email marketing may receive a separate welcome reward on the conditions disclosed for that reward. The applicable value, eligibility, expiry, participating channels and redemption restrictions will be clearly disclosed before the member commits to any action required to obtain or use it.

Protection for rewards already issued

Birthday, separate welcome and other individual rewards already issued retain the conditions and expiry communicated when issued, including if the member later unsubscribes from marketing. These changes do not cancel those rewards or impose new restrictions on them. The ongoing 10% VIP discount ends at the cut-offs stated above.

Birthday reward

Eligible members who are subscribed to email marketing and provide their day and month of birth receive an annual birthday reward. Its value and redemption conditions will be clearly stated in the reward communication and available before redemption. Existing rewards remain subject to the protection above, and changes to future benefits are subject to Changes to the Program below. A birth year will only be requested if there is a separate, justified need for it, which will be explained when it is collected.

Member events

Members may receive early access to selected sales and participate in VIP-only Member Weeks and member competitions, subject to the conditions of each event. Dates, participating channels and material conditions will be provided before participation. Competitions have separate entry terms.

Members who identify themselves as VIPs in store (including those who have opted out of marketing) remain eligible for VIP-only Member Week benefits and early access to selected sales that are available in store, subject to the terms and availability of the relevant event.

Membership

Membership to the Program is open to individuals only. Membership has no predetermined termination date and continues until cancelled by you or ended under these terms. Membership entitles members to the benefits described in these terms and the applicable offer conditions. PVHBA may suspend or terminate membership or particular benefits on reasonable grounds of fraud, misuse or a material breach of these terms, and will act reasonably and proportionately. This does not remove accrued benefits or statutory rights except to the extent a restriction is reasonably necessary to address the relevant fraud, misuse or breach. Any member that has not been active for at least three years may be removed at PVHBA’s discretion from the list of active members and their membership will lapse. You are no longer considered to be actively interacting with us if, for a consecutive period of three (3) years, you have not purchased an item from us or have not visited one of our website(s).

You may cancel your VIP membership by contacting Customer Service. You may separately unsubscribe from email or SMS marketing using the unsubscribe facility in the message. Unsubscribing does not itself cancel your membership. From the relevant commencement time stated above, members who are opted out of email marketing will not be issued new sign-up, separate welcome or birthday rewards while they remain opted out. They remain eligible for applicable Member Week benefits and early access to selected sales in store by identifying themselves as VIPs, subject to the terms and availability of the relevant event. Rewards already issued retain their original conditions and expiry, even if the member later unsubscribes. Promotional email and SMS communications require valid marketing consent. We may continue to send non-promotional communications reasonably necessary to administer your membership, account or rewards, where permitted by law. These communications will not include promotional content unless you have provided the required marketing consent. The December changes do not alter your existing marketing preferences.

Changes to the Program and future benefits

We may make reasonable changes to future benefits or these terms for legitimate business reasons, such as changes to products, services or the way the Program operates. We will clearly communicate material changes and explain when they take effect. Where a change materially reduces an existing benefit, we will give affected members reasonable advance notice and a reasonable opportunity to use the benefit, and comply with any longer notice period required by law or an existing commitment.

We will provide direct, factual notice of a material reduction using the contact details associated with the membership and make the revised terms available before the change takes effect. A shorter period may be necessary to comply with law or address an urgent security or fraud risk. In that case, we will explain the change as soon as practicable and act reasonably to address its effect.

Rewards already issued retain their notified conditions and expiry, except where action is reasonably necessary to address fraud, misuse or a legal requirement. You may cancel your membership without charge if you do not wish to continue. We will act reasonably in addressing any effect on accrued benefits. These provisions govern any change, suspension or ending of Program benefits and prevail over inconsistent general variation wording elsewhere in these terms.

Benefits and Services

PVHBA will make reasonable effort to deliver the specific benefits and services to members. Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.

Acceptance

By becoming a member of the Program, you agree to these terms and conditions. Changes are subject to the change provisions above. You also agree to provide PVHBA with changes to your contact details.

Personal Data

PVHBA handles members’ personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles and the Calvin Klein Australia Privacy Policy, available at https://www.calvinklein.com.au/privacy-policy.

At sign-up, PVHBA will provide a privacy notice explaining what personal information is collected, why it is collected, who may receive it, whether providing it is voluntary or required, the main consequences if it is not provided, how members may request access or correction or make a privacy complaint, and any likely overseas disclosures required to be notified under applicable law. Questions about the Privacy Policy may be directed to the Privacy Officer/Data Protection Officer on +61 2 9316 2800 or at AUPrivacy@pvh.com. Contact Customer Service if you would like a copy of the Privacy Policy.